Start here · 0:48

You said yes to the board. Now what?

Most HOA board members are volunteers with day jobs. Nobody hands you a manual when you're elected, but the decisions are real: budgets, reserves, contracts, enforcement letters. This page is the manual we wish every new board member got. Watch a module before your next meeting, then use the checklists to ask better questions.

Start Module 1 · 2:40 →
Module 1 · 2:40

Board roles and responsibilities

  • Directors owe the association a duty of care and loyalty: decide on facts, not friendships.
  • The board sets policy; the manager carries it out. Knowing that line prevents most frustration.
  • A person convicted of a felony or crime of moral turpitude in the past 20 years may not serve (§209.00591).
Up next: Module 2 · Governing documents →
Module 2 · 3:40

Governing documents

  • Declaration, bylaws, certificate of formation, rules and policies: know which one wins when they conflict.
  • Dedicatory instruments must be recorded in the county real property records to take effect (§202.006).
  • Texas protects some owner choices outright, like flags, solar devices, rain barrels and standby generators (Ch. 202).
Up next: Module 3 · Effective board meetings →
Module 3 · 3:41

Effective board meetings

  • Board meetings are open to owners. Mailed notice goes out 10 to 60 days ahead, or post 144 hours ahead for a regular meeting and 72 hours for a special one (§209.0051).
  • Executive session is limited to topics like personnel, litigation, contract negotiations and enforcement actions.
  • Fines, assessment increases, the budget and filling a board vacancy can only be voted on in an open meeting, never by email.
Up next: Module 4 · Communicating with homeowners →
Module 4 · 3:35

Communicating with homeowners

  • The board speaks with one voice. Individual directors don't make promises the board hasn't voted on.
  • Owners can request association records; the association has 10 business days to respond (§209.005).
  • Answer the facts, not the tone. A calm written reply ages better than a heated one.
Up next: Module 5 · Budgeting and financial management →
Module 5 · 3:47

Budgeting and financial management

  • Keep the operating budget (this year's bills) separate from reserves (next decade's roofs and pools).
  • The annual budget must be approved in an open board meeting.
  • Read the monthly financial packet: bank balance, budget versus actual, and unpaid invoices tell different stories.
Up next: Module 6 · Reserves and long-term planning →
Module 6 · 3:01

Reserves and long-term planning

  • A reserve study lists every major component, its remaining life and its replacement cost.
  • Underfunded reserves usually end in a special assessment, and special assessments need an open-meeting vote.
  • Update the study on a schedule so the numbers keep up with real construction costs.
Up next: Module 7 · Insurance →
Module 7 · 3:43

Insurance

  • Know what the association's policy covers and what each owner's policy has to cover.
  • Directors and officers (D&O) coverage protects volunteers who make decisions in good faith.
  • Review coverage before renewal, not after a storm. See our HOA insurance program.
Up next: Module 8 · Assessments and collections →
Module 8 · 2:22

Assessments and collections

  • Associations with more than 14 lots must adopt payment-plan guidelines, with a minimum term of 3 months (§209.0062).
  • Payments apply in a set order: delinquent assessments first, fines last (§209.0063).
  • An assessment lien can't be filed until 90 days after a delinquency notice (§209.0094).
Up next: Module 9 · Vendor management →
Module 9 · 3:21

Vendor management

  • Write the scope first, then collect bids. Three bids only help if they price the same work.
  • A contract with a director or their relative requires disclosure and approval by the uninterested directors (§209.0052).
  • Check insurance certificates and licenses before work starts, not after a claim.
Keep going: 15 more topics ↓

Each module pairs a short video with the Texas rules that matter most. Statute references are to the Texas Property Code, Chapter 209, unless noted.

This training is general information, not legal advice. Your governing documents and your association's attorney have the final word for your community.

In person · free

Learn it in the room

Free live workshops for board members, taught by the people you'll actually work with: community managers, HOA attorneys, landscape and reserve pros. Bring your questions — and your fellow directors.

  • Texas HOA law updates
  • Budgets & reserves
  • Running a good meeting
  • Landscaping & water
  • Insurance & risk
  • Hiring vendors
Board members at a PS Property Management training workshop
An HOA attorney answering a board member's question
HOA attorneys
A landscape professional explaining native plants
Landscape pros
Board members talking with a community manager
Your manager

Upcoming workshops

No workshops on the calendar right now

We host free live sessions for board members a few times a year. Join the invite list and we'll send the date, topics and sign-up link as soon as the next one is set.

Join the invite list

Volunteer board. Real decisions.
Better questions make better votes.

Season 2

Coming next: Real-Life Decisions.

A new season of short videos built around the moments boards actually face. Each one stops at the decision, shows the evidence, and ends with one question your board can reuse.

01In production

We have money in the bank. Why can't we spend it?

A walk through a financial packet: why the bank balance, the budget and the reserve plan tell different stories.

02In production

The manager handles that… right?

One maintenance request, followed from homeowner to vendor, and the point where nobody owned it.

03In production

The neighborhood Facebook post is wrong. Now what?

How a board corrects the record without starting a second argument.

Questions new board members ask.

Is the HOA board member training really free?

Yes. Every video is free to watch, with no sign-up. It's built for board members of any Texas HOA or condo association, whether or not PS Property Management manages your community.

Where should a new board member start?

Watch modules 1 through 3 (roles, governing documents and meetings) before your first board meeting. Then read your own community's declaration and bylaws.

Can our board decide things by email?

Some routine actions can be taken outside a meeting if every director gets a chance to weigh in and the action is recorded at the next meeting. But Texas lists 15 items, including fines, assessment increases, the budget and filling a vacancy, that may only be voted on in an open meeting with notice (Property Code 209.0051).

Is this legal advice?

No. It's general training. Your governing documents and your association's attorney have the final word for your community.

Want a manager who trains your board?

New communities get an orientation meeting that covers the board's role and ours. Tell us about your community and we'll start with a conversation.

PS Property Management · (512) 251-6122 · Round Rock & South Austin